Product Support

Techrite has a dedicated product support team who provides round the clock 24×7 support to our customers to ensure smooth and seamless functioning of the said product / solution

Our long-term product maintenance & support tasks have unique approaches that help our customers to free-up their key internal resources, reduce their Total Cost of Ownership (TCO) and increase their Return on Investments (ROI).

Services include

  • Bug identification and fixing
  • 24×7 SLA driven proactive and reactive support
  • Product enhancement
  • Design and implementation of new features
  • Improving existing product’s performance
  • Troubleshooting and providing support
  • Efficient timely releases of product versions